Should you need to cancel a confirmed therapy reservation, please allow us 48 hours’ notice prior to the original booking and we will be more than happy to reschedule this for you. If a treatment is cancelled more than 48 hours in advance any deposit paid will be refunded.

In the instance of a cancellation made within the 48 hours, the full price of the treatment will be charged, unless we are able to re-fill the treatment space. Spa Days are strictly non-refundable and can only be rearranged once with a minimum of 7 days’ notice.